![]() The more stars a song has, the more popular it is and the more people will be encouraged to give it a listen. People can use them to tell iTunes which songs are their favorites, which songs have been overplayed and which songs they think are underrated. The star ratings also give people a way to tell iTunes which songs they prefer and which ones they don’t. This feedback is then used to influence the ordering of songs on the iTunes chart, as well as recommend new music for people to try.īy allowing users to rate songs, iTunes can easily show which songs are trending and which ones are not. ITunes uses star ratings as a way for people to give feedback or ratings to songs that they listen to. In some cases, it may be necessary to contact Apple Support to identify and solve the issue. You can also try rebooting your computer or device, or reinstalling or updating iTunes if you are still having difficulty accessing the item or feature. In this case, you can go back and select them again if you wish. Some items may appear greyed out because you have accidentally deselected certain items, such as music, videos, or podcasts. It may also be that the item is already on your device and iTunes is telling you so. ![]() It may indicate that the item or feature is not available in your country or region, or that it is not compatible with the version of iTunes you have installed. It may reflect a problem or restriction with your Apple ID or the device you’re using to access iTunes. It may be that the item you’re trying to access or use is not available for purchase or isn’t currently downloadable. ![]() Things in iTunes may appear greyed out for a variety of reasons. Also, if you’re using iTunes Match, it will use the ratings to help you find matches from the iTunes library. This rating system can be useful for helping you pick out favorites and curating customized playlists. Five stars means you think the song is great and one star means you don’t like it. Users can rate songs they’ve purchased on iTunes by selecting the song in the library and choosing a rating from 1 to 5 stars. It means that you haven’t chosen to give it a rating yet. When you purchase a song it will appear in your library in iTunes with a grey star. The grey star on iTunes is used to indicate songs that haven’t been rated yet.
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